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Coronavirus Local Resources

New York City and State have mobilized quickly in response to Coronavirus under the leadership of Governor Cuomo and Mayor de Blasio. Testing and health care facility capacity is being rapidly expanded. Remember, we are encouraging everyone to stay home if possible to reduce the rate of transmission and flatten the curve so as to not inundate our health system.

NOTICE: If you are experiencing symptoms associated with Coronavirus or have been in contact with someone who tested positive, dial 3-1-1 and speak to a professional who can screen you and direct you as needed.

For residents who are not sure if they reside in a High COVID-19 Positivity Cluster area/zone:

  • Type NYC.GOV/COVID ZONE into your browser
  • When prompted type in your home address


  • Schools will once again be moved to remote learning as cases spike. 
  • Grab & Go Lunches: Students can visit ANY school location from 7:30 a.m. to 1:30 p.m. each weekday at the main entrance of the facility and recieve a free breakfast or lunch meal. You do not have to go to your student's current school, but whichever location is closest.
  • DOE is helping families and students stay connected for remote learning. Here is an application portal for DOE provided tablets:



  • If you are a retired health professional, please visit the link below. There may be need for extra help in the coming weeks and the state is prepared to help recertify on an emergency basis:
  • COVID-19 HOTLINE: NYS DOH maintains a Coronavirus Hotline (1-888-364-3065) where New Yorkers with questions about the coronavirus can speak with public health experts in their preferred language.

  • MENTAL HEALTH HELPLINE: Again, New Yorkers can get free online mental health services related to COVID-19 by calling the state's hotline at 1-844-863-9314.

  • NYS COVID-19 WEBPAGE: The NYS DOH dedicated coronavirus webpage is:

  • Blood donations: Because many private blood drives have been cancelled, there is a need for blood. To donate, call 800-933-2566 or go to

  • NY Guidance for Americans immigrants with questions about access to health services: PDF iconDOS_COVID19_NewAmericansOverview_032920.pdf


NYCHA is suspending all termination actions while the City is under a state of emergency, but at a minimum, 60 days.  

  • Section 8 participants can report a decrease in household income by completing an Interim Recertification via the NYCHA Self-Service Portal at Section 8 participants can also call NYCHA’s Customer Contact Center (CCC) at 718-707-7771 to request the Voucher Holder’s Request Interim Change form by mail. 

Families who experience a complete loss of income may qualify for NYCHA’s Minimum Rent Exemption. NYCHA will automatically apply the exemption as appropriate.

Economic Support

  • Economic Impact Payments:
  • Paycheck Protection Program (PPP):  Minority banks and CDFIs are also accepting applications.
    These include: Carver Bank, Pursuit, Community Capital New York, NDC Growth America. See additional guidance below, including guidance on upcoming tax filings.
    • Revenue Procedure 2020-51 (rp-20-51) provides a safe harbor for certain Paycheck Protection Program loan participants, whose loan forgiveness has been partially or fully denied, or who decide to forego requesting loan forgiveness, to claim a deduction for certain otherwise deductible eligible payments on (1) the taxpayer’s timely filed, including extensions, original income tax return or information return, as applicable, for the 2020 taxable year, or (2) an amended return or an administrative adjustment request (AAR) under section 6227 of the Internal Revenue Code (Code) for the 2020 taxable year, as applicable.  For taxpayers that decide to forego requesting loan forgiveness, the safe also allows these taxpayer to claim a deduction for the otherwise deductible eligible payments on an original income tax return or information return, as applicable, for the taxable year in which the taxpayer decides to forego requesting forgiveness.

      Revenue Ruling 2020-27 (rr-20-27) provides guidance on whether a Paycheck Protection Program (PPP) loan participant that paid or incurred certain otherwise deductible expenses can deduct those expenses in the taxable year in which the expenses were paid or incurred if, at the end of such taxable year, the taxpayer reasonably expects to receive forgiveness of the covered loan.  The revenue ruling also provides guidance if, as of the end of the 2020 taxable year, the PPP loan participant has not applied for forgiveness, but intends to apply in the next taxable year.

         A number of fintech companies are now participating in the PPP program and do not require you to be an existing customer.
         These include: Paypal, Kabbage, Divvy, Fundera, Clubready, Fountainhead SBA

  • Small businesses are facing extreme difficulties remaining in business as a result of disruptions caused by coronavirus. See Queens EDC available resources and programs for impacted businesses, including:
    • NYC Employee Retention Grant Program:
    • NYC Small Businesss Continuity Fund: Check in at
  • SBA Disaster Assistance
  • EDC launched a new website this weekend for local businesses that want to support the COVID-19 emergency response effort. Please share widely:
  • As the Governor and AG announced today, there will be a suspension on debt collection by the state for at least 30 days. Please use this form:
  • As part of phase 2 of the coronavirus response, House Democrats secured an additional $1 billion to help state unemployment offices handle the new influx of claims and expand their UI coverage to as many people as possible who could be eligible under state law.

Other Resources

  • The IRS recently went live with a website that provides tips for taxpayers and tax pros.  You can find that site here

  • As you likely know, all SSA field offices are currently closed and as a result Americans should expect service delays. You can still reach the SSA by phone, however, so I’m including a link here to identify your local field office.
  • The Social Security Administration also recently published a website providing Americans with information related to their services during the coronavirus pandemic. You can find that site here.
  • FEMA has been activated to respond to coronavirus. See what they're doing here:


Stay Connected

Dial 3-1-1 if you believe you're exhibiting symptoms.

DoH website:

NYC text alerts: txt "COVID" to 692692

Follow on social media: @nycHealthy, @nycemergencymgt